Xmods Warranty

[SUPERSHELBY]

can someone tell me why the heck RS gave us a warranty on xmods and they cant even back it up? i mean my cobra has a broken right rear knuckle and they told me 2 go 2 the store and order the knuckle, and they told me they couldn't order it, so they dragged me all the way out there 4 nothin, so please tell me why they gave us a warranty if they wont back it up?

[Iche-1]

Originally Posted by SUPERSHELBY

can someone tell me why the heck RS gave us a warranty on xmods and they cant even back it up? i mean my cobra has a broken right rear knuckle and they told me 2 go 2 the store and order the knuckle, and they told me they couldn't order it, so they dragged me all the way out there 4 nothin, so please tell me why they gave us a warranty if they wont back it up?

you shouldve just found another store with the same xmod and just returned the whole starter kit for a new 1. as long as you have your receipt they should let you change it at any RS.

[SUPERSHELBY]

Originally Posted by Iche-1

you shouldve just found another store with the same xmod and just returned the whole starter kit for a new 1. as long as you have your receipt they should let you change it at any RS.

i lost the receipt and im not buyin another xmod just cause of a broken knuckle. and my mom wont let me get alloy right now, so stock is my only choice.

[Iche-1]

Originally Posted by SUPERSHELBY

i lost the receipt and im not buyin another xmod just cause of a broken knuckle. and my mom wont let me get alloy right now, so stock is my only choice.

****...you should always keep your receipt. i had my 1st xmod for about 3 weeks and ran the **** out of it. i decided i wanted a scion so i took it back and said i wanted to swap it because it was making funny noises. they did it no questions asked.

same with my brothers mustang. we went through 3 starter kits before he found the 1 he wanted to keep. we just took them back to a different RS each time.

[j_meneskie]

I agree it is always really smart to keep the receits(?).
But that guy should have helped you.

[Iche-1]

Originally Posted by j_meneskie

I agree it is always really smart to keep the receits(?).
But that guy should have helped you.

well they cant do anything for the individual parts....but the sales guy couldve offered to switch the starter kit.

[civic_guy]

Originally Posted by Iche-1

well they cant do anything for the individual parts....but the sales guy couldve offered to switch the starter kit.

Yes they can.


Go back to the RS and tell them you broke a knuckle and they will give you something called a knuckle repair kit. You should only have to pay shipping which is less than $2. When I went in I brought the broken knuckles to show them what had happened. You can buy all kinds of indiviudal parts though, just make sure you talk to a manager or someone not lazy.

[Iche-1]

Originally Posted by civic_guy

Yes they can.


Go back to the RS and tell them you broke a knuckle and they will give you something called a knuckle repair kit. You should only have to pay shipping which is less than $2. When I went in I brought the broken knuckles to show them what had happened. You can buy all kinds of indiviudal parts though, just make sure you talk to a manager or someone not lazy.

every RS in my area will not order individual parts. they would rather give you another starter kit than have to go through the trouble of ordering something.
they dont care because most likely they just throw the old kit in the trash.

[civic_guy]

Originally Posted by Iche-1

every RS in my area will not order individual parts. they would rather give you another starter kit than have to go through the trouble of ordering something.
they dont care because most likely they just throw the old kit in the trash.

They'll order anything you want here in Texas...of course a lot of our radioshacks employ people who care. You could also go online and call radioshack's headquarters number, you can order parts from there. I had to do that for one of my gen 1s because they're discontinued. They ALL have the ability to order parts....it's just if they want to or not.

[Iche-1]

Originally Posted by civic_guy

They'll order anything you want here in Texas...of course a lot of our radioshacks employ people who care. You could also go online and call radioshack's headquarters number, you can order parts from there. I had to do that for one of my gen 1s because they're discontinued. They ALL have the ability to order parts....it's just if they want to or not.

its hard enough to get the jackasses around here to give an intelligent answer, muchless order some parts.

[civic_guy]

Originally Posted by Iche-1

its hard enough to get the jackasses around here to give an intelligent answer, muchless order some parts.

Yeah...I know what you mean...there's an RS around here like that....I avoid it like the plague...lol

[Nissanshift350]

i have a rs like that in my area as well. i had fried my ep a few days after i got my first car so i took it back and the guy said he wouldnt change it cause the body was scratched so i went to another rs and they just opened a new kit and handed me the chassis. they even let me keep my old one for parts.

[Azngtboi88]

Originally Posted by Nissanshift350

i have a rs like that in my area as well. i had fried my ep a few days after i got my first car so i took it back and the guy said he wouldnt change it cause the body was scratched so i went to another rs and they just opened a new kit and handed me the chassis. they even let me keep my old one for parts.

Wow sounds like you have a great rs!

[Nissanshift350]

Originally Posted by Azngtboi88

Wow sounds like you have a great rs!

yeah i got one great one and one crap one ha. the manager at the one in my local mall knows my face and hates me i swear so he will never help me

[SUPERSHELBY]

Originally Posted by civic_guy

Yes they can.


Go back to the RS and tell them you broke a knuckle and they will give you something called a knuckle repair kit. You should only have to pay shipping which is less than $2. When I went in I brought the broken knuckles to show them what had happened. You can buy all kinds of indiviudal parts though, just make sure you talk to a manager or someone not lazy.

what is a knuckle repair kit?

[Iche-1]

Originally Posted by SUPERSHELBY

what is a knuckle repair kit?

i got $10 on they say they cant help you.....lol

[Flat 4 Racing]

I've noticed the same sorts of issues at Radio Shacks near me, where the employees are less than helpful, and really just don't know their products.

[civic_guy]

Originally Posted by SUPERSHELBY

what is a knuckle repair kit?

Normally you should be able to buy something like a front knuckle...but it costs like $2 plus shipping.

So instead of paying tons for one knuckle, go to your RS and tell them that the knuckles on your new Xmod cracked and you need a knuckle repair kit. You should only have to pay shipping. if the employee acts like an idiot tell him you want to speak with a manager. If not then ask for the # to the corp. heaquarters.

I can find my receipt and take a pic of it for you so you can show them there is such a thing.

Just be firm with them...because unfortunately most RS employees are lazy as ****

[Flat 4 Racing]

Originally Posted by civic_guy

Normally you should be able to buy something like a front knuckle...but it costs like $2 plus shipping.

So instead of paying tons for one knuckle, go to your RS and tell them that the knuckles on your new Xmod cracked and you need a knuckle repair kit. You should only have to pay shipping. if the employee acts like an idiot tell him you want to speak with a manager. If not then ask for the # to the corp. heaquarters.

I can find my receipt and take a pic of it for you so you can show them there is such a thing.

Just be firm with them...because unfortunately most RS employees are lazy as ****

+1 on the laziness. They really just don't wanna do anything...

[mini-z drift]

wait...did you buy any bodykits?
because they come with knuckles